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Stravere
Stravere PSA dashboard
Module 02 / Reports

Ship Smarter. Improve Faster.

Ask operational questions, evaluate performance, and keep reporting connected to the same PSA context.

Module 02

Reports in the Stravere operating model

Never push a workflow live and hope for the best. Never wait until end-of-month to find out a contract is underwater. Stravere's evaluation and reporting tools let your team interrogate connected operational data with plain-English questions, compare outcomes over time, and automate recurring report delivery.

Reports is built around the same operational data model used by Shift Coach and Architect, keeping reporting and AI recommendations connected to shared platform context.

What you can measure with Reports:

  • 01Gross margin by client, agreement type, and billing cycle
  • 02Technician utilization and billable mix trends over time
  • 03SLA compliance and time-to-resolution across service desk categories
  • 04Agreement burn rate and remaining hours across all active contracts
  • 05Procurement spend and PO cost in flight against budget
  • 06Workflow performance — automation success rates, handoff failures, exception rates

Operating capabilities

How Reports supports the work

Natural-language queriesPrior-period comparisonScheduled deliveryConnected PSA contextNo exports required
02.1

Ask plain English, get real answers

Interrogate operational data directly with the same questions your team asks every day. Type the question and review the answer in Stravere.

02.2

Benchmark performance over time

Compare margins, utilization, and SLA risk across billing periods so that changes in performance are measurable, not just observable.

02.3

Automate report delivery

Schedule recurring reports to the right stakeholders — owner, ops lead, account manager — without manual follow-up or end-of-month scrambles.

Connected platform

Continue through the Stravere modules

View the module overview

See Reports in the context of your MSP.

Bring the workflow, operating question, or handoff you want to improve. We will connect it to the relevant Stravere modules in a focused walkthrough.